There are two views you can manage your issues in: The kanban view and the list view.

 

The kanban view to manage issues

Your issues are per default sorted in a kanban view, structed in 4 columns that are defined by the 4 statuses an issue can be in. Let's understand the statuses first:

1. New: All new issues first land in this column. From here they can be moved into one of the next stages.

2. Pending: As soon as an issue is being worked on, it should be moved to the "pending" stage. 

3. Resolved: If the issue gets resolved, move it to the "resolved" stage. 

4. Declined: This status is for issues that are fake or not meant to be reported in a whistleblowing channel. Because you still have the obligation to answer and react to each reply, this status can be used for those cases.

 

The list view to see your issues

You can also choose to view your issues in a list by clicking on "List" in the top right.

You then see all issues listed down:

You can try both views to find out which one suits you best.